for manufacturers

For Manufacturers

MobileMotive, for manufacturers

MobileMotive Manufacturer Programs

When you partner with MobileMotive, in essence, we become an extension of your warranty department. We will work with you to design a warranty program which becomes an integral selling point for your product. Our manufacturer programs provide your customers with easy access to customer support, service centers and repair and replacement options should their products require service.

Your benefits

  • Control Costs and Eliminate Risks—Our programs allow you to shift the risks and costs associated with uncertain future warranty claims to our underwriting partners. Our small, per unit program fee is all you’ll pay to offer customers the warranty coverage they want.
  • Additional Revenue—By selling extended warranties, or warranties covering accidental damage, our programs offer manufacturers new revenue opportunities ordinarily reserved only for retailers.
  • Consumer Confidence—Our programs allow you to offer a fully insured warranty backed by an insurance company, which means your customers have the peace of mind to know that your warranty or extended warranty will be honored regardless of the economic environment or your company’s financial condition.
  • Product Data—Accurate failure rate information allows you to make design changes to improve your product in the future.
  • Customer Feedback—By having access to ongoing feedback from end users, you can learn what features and benefits your consumer loves and what they would like to see in the future.
  • Brand Loyalty—We strive to provide excellent customer service and even extend the useful life of your product through our service plans. Our programs help improve the customer experience at a time when your customer might otherwise be left with a negative impression.

Customer benefits

  • Peace of Mind—Our programs give your customers the in-box warranty protection they expect and the extended coverage they desire.
  • Quick Turnaround—We will strive to repair or replace the device in 3–5 business days. The consumer will be without the device as few days as possible.
  • Cost Effective—Our programs provide the customer with a more cost-effective option than paying for the repair or, even worse, having to prematurely purchase a new device. A strong value proposition for the consumer is an integral part of all our programs.

Covering a variety of products

  • Laptops
  • Netbooks
  • Automobiles
  • Many more
  • Cell phones
  • Music players
  • GPS devices
  • Computers