MobileMotive Retailer Programs
Our programs allow retailers to sell extended warranties that go above and beyond what the manufacturer offers as part of its in-box warranty. The MobileMotive extended warranty will not only offer your customers protection after the manufacturer’s warranty has expired, but can also provide protection from accidental damage as an optional upgrade for certain products.
Your benefits
- Additional Revenue—This opens a new, highly profitable revenue stream for your business. Point of purchase is the best opportunity to sell a consumer on the idea of an extended warranty. Your sales staff can discuss the benefits of the warranty with the customer and sell it on the spot.
- Increased Store/Web Site Traffic—Many programs can be designed so that customers initiate warranty claims by visiting your retail store or web site, giving you additional traffic and increasing your sales opportunities.
- Retailer Branding—The extended warranties and service plans can be branded in the name of the retailer, with MobileMotive and our partners operating in the background to service and administer the program.
Customer benefits
Your customers will have peace of mind. Manufacturers’ warranties only cover hardware, and only for a limited period of time typically not exceeding one year after the date of purchase; and, they don’t cover accidental damage. Consumers spend significant money on their purchases and become frustrated when their products fail prematurely or suffer accidental damage, particularly for those products susceptible to damage because of the sheer number of times and manner in which they are handled each day.
MobileMotive helps you turn buyers into loyal customers
Most manufacturer warranties only cover materials and workmanship for as little as 90 days and up to a year. Because consumers are often so attached to their products, because they are so expensive to repair or replace, and because they just can’t live without them, a high percentage of consumers are interested in purchasing additional or extended warranties to repair or replace these products should the unexpected event occur. With a MobileMotive warranty program, we can have those customers back in the game in just a few days, at significantly less cost than replacing the device with new equipment.